Index
MANAGING CONFLICT
Conflict management plan - LEAD
Conflict management plan - LEAD
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L = LISTEN
You and your colleague should be available and show you are in control by listening to what the player/captain has to say
Nothing can be gained by walking away or ignoring the issue, it may make the problem worse
E = EMPATHISE
Let the players know that you understand their position and how difficult it may be for them at the present time:
- hot day
dropped catches and poor fielding
unresponsive pitch
etc