People & Self management
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Index




COMMUNICATION

Potential influences on a message

Age
    As an umpire you may have to modify a 'message' to junior players who may be less familiar with the Laws and regulations for a match. Older players sometimes think they know best. They might be mistaken!
Language
    There may be problems with players who do not have the same first language as the umpires and who do not understand the meaning of the 'message'
Experiences
    You may want to recall a previous experience when delivering a 'message' - how you dealt with a similar situation in a previous match
Status
    As an experienced and respected umpire, your 'message' may be more readily accepted by the players. You must, however, earn the respect; it does not come just with years of experience
Attitude
    Your attitude towards the players and their attitude towards you may influence the willingness to accept a 'message'
    A person's reactions to what you say and do may be affected by their cultural background. Always make allowances for this. Treat everyone the same. No favourites - no enemies - just players! You cannot expect a player to respect and understand your position unless you show you are trying to understand his!
Familiarity
    It will be easier for you to deliver a 'message' if you have umpired some the players before and have their respect


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