People & Self management
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PEOPLE MANAGEMENT

Ignoring a problem never works

If there is a problem, you cannot ignore it, you must do something – but what, and how?. The short, but not so simple, answer is that your reaction must be appropriate to the situation. If you allow a problem to continue too long you may end up in real difficulty; on the other hand, if you jump in, heavy-handedly, as soon as there is the slightest suggestion of a problem, you could spoil the atmosphere of the match and create further problems for yourself and for your colleague.

You must communicate with someone very soon – but whom? That will depend on how you intend to handle the situation. You might decide to talk to your colleague, or to the captain or to the player(s). Do not rely on a ‘quiet, unofficial warning’ to solve every problem. Sometimes it works well; use it too often, however, and the players may start to think you are weak. If you give a warning, whether official or unofficial, you must be prepared to back it up with action if it is ignored. Be careful, think about what might be the result of your action or inaction. Never start off down a path unless you have a good idea where it leads.


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